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This accessibility statement applies to www.dawlish.gov.uk
This website is run by Dawlish Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you within 10 days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Town Clerk on:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us.
Dawlish Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website framework is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Some content is partially compliant, due to the non-compliances listed below.
Some pages may contain attachments which are not currently compliant, such as:
We will do all we can to identify content that is non-compliant.
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by September 2020. When we publish new content we will make sure our use of images meets accessibility standards.
We have not identified any areas that we believe constitute a disproportionate burden.
Content that’s not within the scope of the accessibility regulations
Not all documents on this website are created by us. Some documents and content may be created by third parties or using third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.
Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, where possible, we plan to either fix these or replace them with accessible HTML pages.
Any new PDFs or Word documents created by us will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
We plan to improve accessibility on this website by addressing non-compliance issues (where possible) by September 2020.
We will provide staff training to ensure that all new content added meets accessibility criteria.
We also run monthly and quarterly reports to identify and address accessibility issues.
This statement was prepared on 23 September 2020.
This website was last tested on 22 September 2020. The test was carried out by Aubergine 262 Ltd.
The testing of the website was carried out using a combination of automatic testing software (Tenon, WAVE & Lighthouse applications) and a manual review of sample pages. Those sample pages were selected to ensure a wide variation of page and content type were included.